Refer a Patient

Behavioral Health Provider Search

Tell your patients how to find a behavioral health provider

Refer your patient to online resources they can use to find a behavioral health provider:

Print these Blue Shield of California Patient Instructions (PDF) and give to the patient
Keep several copies of the instructions in your office to quickly and easily provide them to patients.

If you want to be more involved in helping your patient choose a specific behavioral health provider, you can follow the steps below.

Help your patient choose a specific behavioral health provider

The MHSA network provides in-network services for the majority of Blue Shield of California plans*

For behavioral health providers in the MHSA network, search by provider or location:

Provider: Enter a name, license, or NPI (National Provider ID)
Location: Enter a specific ZIP code and refine the search with gender or other search filters.

Select a provider type below to begin your search

Behavioral Health Providers Employee Assistance Program (EAP) Providers

*If the member’s Blue Shield of California’s plan provides access to mental health services through the Mental Health Service Administrator (MHSA), the member can visit behavioral health providers in the MHSA network for in-network services.

Some Blue Shield of California members may only have access to Blue Shield’s direct network for in-network behavioral health services. If you are not sure which network provides in-network behavioral health services for your patient, you can find out by calling the Mental Health Customer Services phone number on the back of your patient’s member ID card.